CHC30102
- CERTIFICATE III IN AGED CARE WORK
PRE - ENROLMENT PACKAGE
Welcome to SMP Training Centre and we hope this information
pack will provide you with the information you need to make
a decision to study with us. If you need further information
do not hesitate to contact our office ph (08) 8410 7020 or
email admin@smptraining.com.au with your query.
The aged care field is an exciting field to work in with no
shortage of employment expected over the next 20 years. Each
year the Government provides extra funding to aged care facilities
and home care to assist with the need of providing care to
the growing number of aged people. The Certificate III in
Aged Care Work is a Nationally Recognised Qualification that
provides the knowledge and skills required by the industry
to provide quality care to vulnerable and frail aged people.
The Government is also committed to keeping older people at
home therefore there is a growing demand for workers within
this field. The industry offers the opportunity to work daytime,
afternoons / evenings or night time in a full time, part time
or casual capacity.
If you are not an Australian resident, you must inform us
when enrolling. We are obliged to identify students who do
not have permanent residence in Australia. If you are unsure
please contact www.immi.gov.au SMP abides by the Access and
Equity policy and selection will comply with the equal opportunity
legislation.
Course Outcomes
The course consists of the following 9 core and 4 elective
units.
Orientation to Aged Care
This unit describes the roles and responsibilities by the
worker in their role as a carer to perform work that reflects
an understanding of the structure and profile of the residential
aged care sector and key issues facing older people in the
community.
Provide Personal Care
This unit describes the knowledge and skills required by workers
to support or assist the older person with their personal
care needs within their service delivery plan.
Provide Support to an Older Person
This unit describes the knowledge and skills required by workers
within their designated role and responsibilities to support
older people maintain their quality of life.
Support an Older Person to meet their Emotional
and Psychosocial Needs
This unit describes the knowledge and skills required by the
worker to support the older person to meet their emotional
and psychological needs.
Provide care support which is responsive to the
specific nature of dementia
This unit describes the knowledge and skills required by workers
to provide support to clients with dementia in a variety of
settings including family houses, community day settings and
residential care.
Communicate appropriately with clients and colleagues
This unit describes the knowledge and skills required by workers
to exercise effective communication in the workplace.
Comply with Information Requirements of the Aged
and Community
This unit describes the knowledge and skills required by the
worker to undertake administrative duties of the role including
documenting in client records and the contribution to the
development and monitoring of service delivery plans in accordance
with organisational and duty of care requirements.
Participate in safety procedures for direct care
work
On completion of this unit, the worker will be able to accurately
identify the major occupational health and safety hazards,
manual handling, together with other hazards that may include
dealing with aggressive behaviour, stress, etc. The worker
will also be able to assess related risk as well as follow
instructions and procedures with minimal supervision and support.
The worker will also be capable of participating and contributing
to OHS management issues.
Participate in the work environment
On completion of this unit, the worker will be able to work
effectively as an individual and in work groups to contribute
to achievement of organisational objectives.
Work effectively with culturally diverse clients
and co-workers
This unit deals with the cultural awareness required for effective
communication and cooperation with persons of diverse cultures.
Support group activities
This unit describes the knowledge and skills required by the
worker to participate in and provide general support for a
range of informal and formal groups in a variety of settings.
Respond effectively to difficult or challenging behaviour
This unit relates to responding to difficult or challenging
behaviour of patients, clients and others.
Apply basic First Aid
This unit of competency deals with the provision of essential
First Aid in recognising and responding to an emergency using
basic life support measures. The unit assumes the worker is
working under supervision and/or according to established
workplace First Aid procedures and policies.
Aged Care Competency Standards
This is a nationally recognised course covering the industry
competencies required to perform tasks and duties to the standard
of performance expected in the workplace. The workplace requires
workers to apply relevant skills, knowledge and attitudes
consistently overtime and within a variety of workplace situations
and environments. SMP is committed to providing a holistic
quality training program based on best practice learning and
assessment providing students with a broad range of experiences
to give students the knowledge and skills required to work
within a variety of workplaces.
Employability Skills
This course will give you a broad range of skills that will
be transferable within any workplace. The following employability
(generic) skills will be covered in a range of learning experiences:
- Communication
- Teamwork
- Problem solving
- Initiative and enterprise
- Planning and organising
- Self-management
- Learning
- Technology
Training Program
SMP offers the classroom training over 8 consecutive
weeks, Monday to Friday, 9am –2.30pm or Evening class Monday
to Thursday 5pm – 8pm, then 76 – 120 hours work experience
provided by SMP in an aged care facility. The Field Placement
requires shift work ie;0700-1500 or 1500-2200. Each unit is
offered separately allowing the student to track their progress.
Senior First Aid and Manual Handling are included in the course.
This is a practically orientated course and students will
have ample time to practice new skills learnt before going
on field placement.
Parts of the course are offered as external studies but the
practical aspect of the course must be completed in the classroom.
You can discuss training options at enrolment.
All lecturers delivering the course have extensive experience
in the aged care industry, relevant qualifications and a Certificate
IV in Training and Assessment which gives them the knowledge
and skills required to deliver a comprehensive and industry
focused course.
SMP is committed to respecting the rights of students and
providing training within a hassle free and friendly environment.
Lecturers understand all students come from different backgrounds
and have various life and work experiences and they encourage
students to share and explore these further within the context
of their study.
Recognition of Prior Learning (RPL)
You may apply for RPL if you believe you have the knowledge
and skills required for the unit. To apply for RPL you need
to provide evidence that is authentic, valid, reliable, current
and sufficient to demonstrate to the assessor you have the
required competencies for the unit. This evidence can be formally
assessed and recognised regardless of how, when or where it
was achieved. You can discuss this option further with the
enrolling officer and an information package will be given
to you. You may then discuss it further with the lecturer.
Assessments
All units will be assessed holistically with application to
the workplace. You will be provided with comprehensive evidence
throughout the course so you can track your progress. Support
will be offered if you are having problems understanding or
achieving competency for the unit. Examples of the types of
assessment used within the course include practical demonstration,
short answers, group work, projects or case studies.
Access and Equity
All lecturers and assessors are aware of the access, equity
and cultural diversity issues related to areas of work within
the aged care industry and address these within the training.
As part of the course you will be given the skill to adapt
your approach to clients to promote access and provide equity
to all.
Client Support Services
The following support is offered:
A student counsellor is available to assist with individual
needs.
Learning support if offered to students with language or literacy
needs.
Lecturer support and alternative assessments are available
if needed.
Computers with internet access are available.
Access to learning resources needed for the course.
Selection and Enrolment
To successfully gain placement in the course you will need
to provide evidence of one of the following:
- Year 10 school level
- Certificate III or higher in vocational studies
- Minimum 2 years work experience in aged care or a related
field
Prospective students with English as a second language must
provide evidence of one of the following:
- Minimum IELTS score of 5
- Minimum ISLPR score of 3
- Minimum Certificate III in English Proficiency
As this course requires a literacy and language level, applicants
who cannot provide any of the above evidence will be asked
to complete an entry assessment to allow SMP to assess the
suitability of the applicant.
SMP abides by the Access and Equity Policy and selection will
comply with the equal opportunity legislation.
Continuous enrolments are offered. You need to contact the
office and complete the enrolment form and you will be contacted
of your acceptance into the course. Unsuccessful applicants
will be offered counselling to assist them achieve their goal.
Confirmation of your acceptance into the course will be on
receipt of the deposit.
Privacy and Confidentiality
SMP abides by the Act pertaining to the collection and use
of personal information. All information that is collected
is securely stored. No information will be given to a third
party.
Fees, Charges and Refunds
Total fees $1850.00
A deposit of $500.00 must be paid prior to commencement
Fees include – Senior First Aid Certificate, Manual handling
Certificate, all learning resources, polo shirt and badge.
Refunds
If SMP Network P/L cancels a course, a full refund will be
given.
If the student decides not to do the course, the $500.00 deposit
will not be refunded.
After 2 weeks, the student is responsible for the total cost
of the course, whether or not the student completes the course.
Complaints and Appeals student information
SMP Network Pty Ltd has a Complaints and appeals process aimed
at resolving any issues in relation to any aspect of your
training. If you feel you have been adversely affected by
teaching methodologies, supervision, assessment results or
comments, unfair treatment, any form of harassment or victimisation
or any other concerns you may lodge a complaint. If you are
not satisfied with the process or outcome of your complaint
you may lodge an appeal.
If making a complaint, follow the following steps:
1. Discuss your concerns informally with the lecturer or manager
– if the matter cannot be resolved then move to step 2.
2. Lodge a formal complaint in writing using the Complaints
Reporting Form to the Complaints Officer. Seal the envelope
and mark the outside “Confidential”. If the matter is not
resolved to your satisfaction move to step 3.
To take the complaint further contact the Department of Further
Eduction Employment Science and Technology ph 82263065
All formal complaints will be recorded and kept confidential.
The Complaints Officer will contact you to present your case.
You have access to an independent arbiter if needed. The complaint
will be handled within an appropriate timeframe and you will
be notified, in writing of all outcomes. You have the right
to appeal the outcome or contact the National Training Complaints
Hotline.
Occupational Health, Safety and Welfare
SMP is committed to providing training in a safe environment
free from harassment, discrimination, and hazards or abusive
with policies and procedures in place to prevent or manage
any situation if it arises.
The following policies are implemented to provide a safe and
hassle free environment:
Access and Equity Policy
Sexual Harassment Policy
Privacy Policy
Alcohol and other Drugs in the Workplace
Complaints and appeals
Occupational Health and Safety
Student Code of Conduct
Lecturer Code of Conduct
SMP Network Pty Ltd
SMP will provide you with opportunities throughout your course
to provide feedback on the quality of training we provide
and welcome your responses. We are committed to continuous
improvement of our services and training and your comments
will assist with this.
SMP is a Registered Training Organisation (RTO) and meets
the requirements of the Australian Quality Training Framework
(AQTF) under the Training and Skills Development Act (2008).
SMP is registered in South Australia and Victoria and comply
with the National Conditions of Registration providing outcome
focused courses that are flexible and provide quality training
outcomes for students.
Enquires
Adelaide Phone: (08) 8410 7020
Adelaide Fax: – (08) 8212 3911
Melbourne Phone: (03) 9642 2224
Melbourne Fax: – (03) 9642 2223
Adelaide
Level 9 Shell House
170 North Terrace
Adelaide SA 5000
Melbourne
Level 8, suite 8.11 & 8.12
365 Little Collins Street
Melbourne Victoria 3000
Email: admin@smptraining.com.au
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